Terms & Conditions

Returns Policy

If you are dissatisfied with your purchase you have seven days if you wish to return it. If so then you can either arrange to return it to us yourself or if required we can arrange to collect the furniture for a small charge of £49 which will be deducted from your refund.

Whichever of the above you choose please be aware that all items must be returned in their original packaging. Items that are not adequately packed at the time of collection may not be collected and charge of £49 may be applied to cover the cost of any failed collection attempt.

Refunds will be issued direct back to your card within 28 days of collection after which the goods have been inspected at our distribution centre for any damage. We reserve the right to withhold all or part of the refund if items are returned damaged after they have been signed for as of merchantable quality at the point of delivery.

Mattresses and Divan Sets can only be returned if they are unopened and have not been slept on, due to obvious hygiene implications. If you wish to test a mattress please keep it in its cover until you are sure you are satisfied with it.

Free Delivery

All complete orders over the total value of £299.00 are delivered free to mainland UK. All orders under this amount have a small delivery charge of £29.00. The only exception to the above is if you are living in an area with postcodes starting with AB / PA / PH / IV / KW / DD / ZE / DD / ZE / HS where there will be a small additional charge which you will be advised of prior to your order being processed and accepted.

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Furniture Favourites is a trade name of CloverStar Ltd
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